Challenges: 

Reducing the risk of information systems compromise
What security challenges are you facing today? with the next generation of IT services and applications?
Preventing, detecting and responding to security incidents
Have you seen increased challenges in controlling, monitoring and managing the growing number of devices?
Measuring and manage security policy and compliance
How are you providing security, monitoring and maintenance at the Network Endpoint (Laptop / Desktop / Handheld)
Lowering the cost of regulatory compliance
Is your IT organization challenged with managing a number of disparate systems?
Maintaining the reputation and confidence in protecting patient information
How will you need to ensure data privacy in the future?
Deploying new services and applications
How are you working to maximize the efficiency of your internal administrative team?
Managing separate networks
- Do you have separate networks? If so, how many?
- Do you see issues increasing costs with maintaining separate networks?
Supporting high bandwidth traffic
- How dependant are you on service providers?
- What technology is currently in place?
Delaying emerging applications
- What is your failure cut over plan?
- Do you foresee new security requirements to support these new applications?
Planning for future growth
- Do you feel your current technology addresses all of your applications / requirements?
- Do you feel your technology is suitable to support the growth planned and future applications?
Minimizing risk of failure
- Do you see value in having a single point of accountability in your network decisions?
- Do you have experience implementing multi-vendor solutions?
Preventing disruptions to ongoing operations
Ensuring seamless migration
- How have previous project implementations gone… on time/delayed?
- What has been your experience with implementations in the past? Have you suffered from extended downtime?
Improving workforce Skills
- Where is the area of expertise within your workforce i.e TDM.
- Is your workforce open to learning new technologies, i.e. IP, NG SONET, MPLS
- What new skills need to be developed based on your new technologies?
- How have your people limitations limited your ability to implement new technologies?
Equipping a distributed workforce
- How dispersed is your workforce?
- Is your maintenance team in house or do you rely on contractors?
Training on multiple technologies
- Describe how you keep your workforce up to date today?
- How is training being delivered today?
Supporting multiple technologies
Describe your experience managing across multiple technologies. Any challenges?
Recruiting and training new service employees
- How are you addressing your recruiting and training challenge?
- How are you transferring knowledge from seasoned workforce to new team members?
Ensuring network continuity (eliminate any downtime)
- Describe your goals for network continuity?
- What current challenges are you experiencing relative to network downtimes?
- What are your priorities for improving reliable communications?
- How would you like to improve your response to major emergency and disaster events?
Improving bandwidth utilization (capacity where you need it)
How would you ideally manage bandwidth and capacity in your network?
Deploying new technologies
- What are some of the new technologies you are evaluating?
- How would you ideally deploy new technologies - video, wireless, smart devices, etc.?
Preventing cyber terrorism
- What are your priorities for improving security?
- How do you assess cyber terrorism vulnerabilities?
- Is your visibility into real-time security events adequate?
Delivering real-time communication (anywhere, anytime)
- Describe the ways you need to communicate and monitor field personnel.
- How has video surveillance been implemented today? How would you like to see it deployed in the future?
- How do you get real-time data/video to your first responders?
Protecting security of assets and infrastructure
How do you protect your public safety assets?
Maintaining security of information (protection of personal data)
How are you protecting citizen information?